Currently, Gail is seeking her certification in mathematics and reading comprehension for middle school. Previously Gail was the Director of Education at Delta Technical College supervising 25 faculty and lead instructors in program development, implementation, and evaluation for compliance and accreditation. Prior to her director’s position, she taught and mentored low-income, at-risk, and adult populations in preparation for their GED, workforce, and trade-sector career goals. Prior to transitioning to education, she served domestic and international customers as a Trade Execution Specialist with manufacturing companies along the gulf coast for 25 years. During this time, she has served on various Supply Chain teams to control, produce, and deliver quality products to the company’s end users. Gail has been a focal point for all interested parties of contractual sales to troubleshoot inquiries and complaints for global customers, in addition to winning several awards for developing and implementing procedures that resolved ongoing problems and complaints from the customer base. Briefly, Gail has conducted customer service workshops and taught courses in Business Concepts, Personnel Management, Customer Service, Communications, Economics, Project Management, (Life Skills), Microsoft Office, and Cultural Diversity. Gail has an MBA from Southeastern Louisiana University (SLU) Executive Management Program with a concentration in Healthcare Management, and two Bachelor’s degrees in General Business and Management from SLU and Louisiana State University (LSU).